We’re committed to providing excellent service, respectful communication, and a positive experience for every customer.

We ask that all interactions with our team — via email, social media, or any messaging platform — remain respectful and professional. We understand that issues can arise, and we’re always here to help resolve them, but we do not tolerate:

Abusive or offensive language

Harassment, threats, or intimidation

Discriminatory or demeaning remarks

If a conversation becomes disrespectful, we reserve the right to:

End the conversation without further response

Refuse future communication

Block access to our social channels or website (if applicable)

Our small team works hard to create beautiful products and maintain a positive space for our community. Thank you for treating us with the same courtesy we extend to you.